I feel like Eat is a restaurant with good intentions, but some of the good gets lost in execution. The food at eat is terrific. I've never been disappointed with the quality or presentation of the food, but the service is lackluster at almost all times.
I've visited eat a handful of times as both a dine-in and to-go patron. In the restaurant, I've waited 30+ minutes for a BLT sandwich. Once when I ordered to-go, it took me 15 to walk through the small dining room to find someone that could take my to-go order. When it was ready, nobody alerted me or brought the food out to the front (I had to ask if the prepared food that had been on the bar counter for a while was for me - it was). When I got to my destination with the order, I realized I had been charged for chicken not added to a salad, and no utensils were provided for eating. They also offered no to-go cups, so drinks were not an option.