This place doesn't look like much on the outside - but I was told to try it so my family did this past weekend. We were greeted right away & everyone seemed very pleasant. We ordered... and even though the place wasn't busy at all (on Saturday night) we barely ever saw anyone again. I've worked in restaurants and bars most of my life & this service was way below what should be expected. When we finally got someones attention to let them know my food was still freezing in the middle - they took it - someone came back to tell me the reason was because of the guacamole on top - however, I explained that I understood...but couldn't buy that that was why the middle of my tacos were ice cold. Regardless... I was not interested in having them recooked...by this time my husband was finished with his meal and my 2 year old was ready to go as well. I've had to send food back at other restaurants before... no big deal...but this was the first time I had been somewhere and it wasn't removed from the bill. After another 30 minutes trying to get someones attention it was taken off - but not very willingly. I had high hopes for a great Mexican restaurant... guess we'll just have to keep looking.