Early June I was in colorado when My F350 started to take time to start. Ford garage in Steamboat said the flywheel was damaged and needed to be replaced.
Got home and had Berg replace flywheel and starter. Cost me 1,500.00
To replace a flywheel the transmission has to be dropped...
Three weeks later I noticed fluid under the truck. Brought back to Berg... Mechanic that replaced flywheel said it had nothing to do with what they did. wants to charge me 1,500.00 to fix.
HMMMM.... I let the service rep have it. after I unloaded on him he had the manager look at the problem. Manager came back and said they nicked the pan when re-installing the tranny, and they would not charge me to fix leaks. I was heading back to Colorado and had to wait to fix leaks till I returned.
Three weeks later I finally had time to get truck back to Berg to get leak fixed. On sept. 18, 2013 Berg called me to come to shop to see what was happening. On arrival I was taken out back to garage with my service rep, manager and mechanic.
they showed me 3 leaks at front, back, and dipstick tube. They informed me leaks had nothing to do with them dropping tranny. Oh really...
They said they could fix for up to 4,500.00 or have re-built tranny installed for 4100.00
Must really think the general public is stupid... I said nothing and left.
Brought truck to Randy's Transmission service in Mesa. He put truck on lift and withing a minute said I had 2 very minor leaks that were definately caused by Berg when tranny was dropped originally. I went ahead and had Randy fix the leaks for 700.00.
I will go after Berg for the 700.00 in court if I have to.
Berg Ford cannot be trusted... I've had them do oil changes on my trucks for years. Never again will I deal with this dealership. Stay as far away from Berg Ford as possible... Bob F 350 owner