| rev:text
| - Got my iPhone 6 screen replaced here after it cracked from being dropped, cost $124 with a new screen protector and was finished in less than an hour. Worked fine initially but over a couple of days, the touch function got progressively worse.
I came back to get it fixed, which was covered under warranty for the initial screen replacement (90 days). When I got it back I was told that I needed to replace the touch IC - even though touch function was completely fine prior to the first screen replacement, and they wanted to charge me around 200 for damages that I can only assume that they caused. At this point my screen wouldn't turn on at all, and my phone was essentially useless. They wanted a couple of days to replace this, and were unable to provide a loaner phone while it was being fixed.
I wasn't able to leave my phone there without notice for a couple of days, and was forced to sit around in the shop for 30 minutes without knowing what was going to happen to my phone. I was told that "the technician won't even talk to me now, he's angry about the phone", and the sales guy kept having to call his boss to know what to do. Afterwards they gave my phone back to me with a cracked screen - not the original screen I had come in with, but someone else's cracked screen - and the screen was working again in terms of visibility, but the touch function was just as bad if not worse than before.
I got a refund but I'm not sure if they have now damaged the touch function on my phone.
|