Not sure what the bug up everyone's butt is. I've only been here once, but there was great service, no line to get in and the bartenders were a lot of fun. I didn't eat or use the bathroom, but I definitely didn't have to wait around for a drink..and boy howdy did they poor a good few! I will come back for sure. Also liked that they had games instead of just music you can't hear yourself think over.
I've been here several times now and always been pleased with the cleanliness and attentiveness of the associates.