I never went to the old location, I really hope it was better than this. I went here on a Sunday afternoon and there was more staff the customers. Which is why I was perplexed when it took 5 mins for me just for attention at the counter. I order coffee and a number 2. The food was good but being from the Midwest I don't understand the hype. During my meal I was never asked how was it nor was my coffee refilled. After I was done eating it took another 10 mins for someone ( not my waitress) to clear my plate. It was another 5 mins I had to wave someone down to get my bill. I was given the wrong bill and told the lady its not mine and was promptly asked if I was sure. WTH!? Yes I know what I ate. She just said just pulled up my seat in the computer and that's what is was. I told her what I had and she went and got the correct one. I live in the neighborhood and like having them close by, but I will hold off another visit till the service is better.