Love his place... they need a spot in PhX but whatever. People were super cool even when they were busy. The food is bomb.com, great for leftovers and big groups. I love the food and the options. Took my boss from KC and even his leg was shaking. Everything has been awesome.
Couple of frustrating things that took me a few visits to understand. The upgrade on fatty meat is weak and cheap of them to even ask. Cut the brisket and serve it... don't airline the fuck out of your customers. Cheap move ?... just saying. The menu needs work because they leave a lot out. For example, platters have no sausage listed and the paper menus doesn't have the same set up or items the overhead menu has. They need better to go options...bags/carriers and sauce packs. I'd even pay extra to not have 60 sauce things & a flimsy ass bag (only one size and the boxes don't even complement the bags so i don't get it) and no drink holders... which is weird cause they have a coffee bar, tea and a huge selection of drinks in general. That's just feedback for the owners.
Never had a bad experience and the food is better than excellent.