The reason I gave them more than one star is they did come fast, and did a pretty decent job. However, the really add on a bunch of fees after quoting prices. I wanted a dead bolt installed. They charged $139.00 for the fresh hole. They said that included everything except the $89.00 dead bolt. Once he was done, they also charged a $15.00 trip charge, and then an additional $35.00 lock installation charge. When I questioned the guy he did take $35.00 off but $255.00 was a pretty steep price to install a dead bolt. If price doesn't matter then you'll be happy with the job. My only complaint was the pricing. I feel that I paid about $60-$70 more then I should have.