Customer service skills are lacking. The kitchen refuses to make simple customizations, as stated on their menu. Unfriendly, but fair enough; however when you ask for something cooked less or without specific ingredients (read: less work) and the server gives you attitude and tries to school you (see what I did there?), it's a turn off.
Infrequent visits and no refills on water. Her excuse? It was "busy." Were there people? Yes. Were there many empty tables in all sections of the restaurant? Yes.
The salads are glorified, unimaginative, overpriced piles of kale. There were maybe 2 tablespoons of quinoa. This was dinner. Perhaps they're only good for brunch.
We took people from out of town here. It was embarrassing. And for the record, we kept it civil.