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  • We recently leased a new '16 Pilot from AutoNation Honda and were more than pleased with our experience from start to finish. This is our 5th leased Honda but first time from AutoNation. After searching their inventory online, I called the dealership and had the pleasure of speaking with Efren in sales who efficiently answered my questions, listened to my requirements, and took down my information and terms. Shane, the sales manager called back a short time later and also emailed me a detailed and reasonable quote with none of the BS I typically experience from other dealerships. We test drove the exact vehicle the next day with Brendan, another sales associate, who knew every feature, function and gizmo on the Pilot. Negotiation on the terms were done directly with Shane and he made the process simple, fact-based and completely transparent. Again, no strange financing schemes or constant checking with some mystery boss behind the curtain somewhere. We felt no stress at all. While we signed the papers, Brendan had the vehicle washed, filled up the gas tank, transferred all the stuff from our old Pilot to the new one, and even paired our phones and set the radio stations for us. I saw some mixed reviews for AutoNation. I guess it may depend on who you work with at the dealer. For us, we couldn't be happier with our experience. Kudos to Shane, Brendan and Efren for getting us into our new Pilot effortlessly!
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