Came here following a recommendation from a friend. I have a BMW X5 and I'm so happy not to be paying dealer repair prices! The staff is very friendly and helpful. The lobby is clean (and on some days, even features a friendly little dog!). The business is very accommodating (can help with a ride to work or leaving cars overnight) I have never been upsold or warned that I need to replace this part or that. They're very upfront with any work that needs to be done and even advised me on things that aren't worth my while. They'll continue to have my business!