Very, very happy employees. I would say that is my first impression.
Second impression is that I had one good-looking pepper and pesto omlette with mozzarela cheese that was cooked to perfection and piping hot.
It was Easter Sunday, everything except Deluccas appeared to be closed and I wandered in to Raymond almost by accident. It was a happy, happy accident.
The space is, um, intimate (read: tight) but it didn't bother me. I've been here a few times and always find it a great, if casual, place to go for lunch or breakfast.
Highly recommend.