I went to the emergency room for a serious injury to my foot. Checked in on a computer station, sat down and waited and waited, finally my wife went up to ask when someone is going to check on me, 10 minutes late the nurse calls me up, takes my info and blood pressure and tells me to go sit and wait. Finally they bring me back and put me in a stall and waited about another 15 minutes before an doctors assistant came to see me, Said I need an ex ray, so I waited some more. I don't know if it is a policy but no one touched me, did not clean my bloody foot or anything, said my foot was fractured and gave me a script for a pain killer and a foot doctors number and sent me on my way. In all I was there about 4 hours, with about 15 min of service.
Everyone was nice and polite but what happened to the service.