I recently went to Herb's. Now mind you I am not a "regular" by any means but the only thing different was the staff. The food is the same. The Herb Burger still fills the need for a burger so wrong it's right and the wings are classic. I found the staff to be friendly and attentive; even asking what the people at the bar wanted to watch. Herb's is still a Rocky River staple.
The regulars who were there were rude and cold to the new staff which was a bit appalling. Come on everyone, the staff is just doing their job. No need to take out your problem with the changes on them!