Personally if I am shopping somewhere as high end as Saks Fifth Avenue where they cater to a higher end clientele I think I deserve good customer service. I came by here today to return a shirt that I had bought recently and received major attitude by the gentleman who helped me. He treated me as though I was an inconvenience to him. I then proceeded to go upstairs to purchase some jeans and the sales guy was rude and made me feel the same way! Horrible and seriously unacceptable and I don't plan on shopping here in the future and you shouldn't either.