I had such a great experience at Good Sam, both with the delivery of my baby and the baby's stay in their NICU. Everyone was so nice and kept me calm during the whole process of the birth. The facilities are very clean and the atmosphere is relaxing. The nurses were AWESOME, especially in the NICU. I never felt rushed and all of my questions were answered in a way that didn't make me feel stupid. I never felt like my needs during the birth were a burden and my wishes were respected. The care my baby received in the NICU was excellent and I really appreciated that he had his own room and we were able to live there doing his stay.