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| - It makes me sad to have to write this update... Almost. Let me just start by saying that I am not all that difficult to please, although my bf may disagree. But seriously, I waitressed and cocktailed my way through college, both in bars and fine dining restaurants which makes me almost TOO forgiving when it comes to poor service since I know how many things can go wrong that aren't particularly the wait staff's fault. This was not the case here.
We arrived on a Monday evening to meet some friends for dinner and drinks. We chose the spot expressly for the fact that both my friend and I had purchased Care Cards that benefit charity while giving you a 20% discount at participating retailers during Oct 14 - 23. The Vig claimed to be one of these businesses. Our party turned into about 7, and I had been seated for 15 minutes before our server came over to ask if I was thirsty. I ordered a bottle of beer. I see her next about 10 min later when she is delivering food to the table, although my beer is no where in sight. She asks my companion if they want another, I politely let her know that I still had not received my first. ANOTHER 10 minutes goes by, and my beer is finally delivered to the table. In the meantime, my food had arrived. They changed the menu and took my beloved seared sea scallops off and replaced them with Pad Thai (WTF?! there is no shortage of Thai offerings in the neighborhood) but they did add a few more healthy salads which is nice so I ordered a deconstructed fish taco salad. This was the standout of the evening, and the reason for the 2nd star. It is one of the best salads (healthy) I have had in recent memory. Huge piece of perfectly grilled fish, crunchy salad with cilantro, salsa, guac, and black beans and cute little hot corn tortillas on the side.
As the evening winds down, we ask for the check. My friend had presented her Care Card when she first arrived with her husband, yet when the waitress brought the bill, there was no discount taken off. Fine. We see her about 5 min later and remind her. 10 min later she comes back with a revised bill with a whole $4.20 taken off. Our check was $200. I was no math major, but come now. After another 5 minute wait, I asked her why only $4 was taken off, she informed me bc only what the Care Card holder ordered had been discounted. This was also bullsh!t because my friend ordered more indeed. I asked to speak to the manager, and informed her that I also had a card. Nowhere on the exclusions did it say: will only discount on the items the card holder orders (the nerve!). We are all one party, with one check - and if you are participating in a charity benefit- effing do so! They are providing you with free advertising and 7 customers you would not have had otherwise on a Monday night! I have to use the restroom, so my friend says she will speak to the manager. I walk back to the table to see a brown haired dude (the manager) rolling his eyes as he walks away assuring my friend he will "take some more off". We wait another 10 minutes. I wish I was joking. She comes back and presents the bill with $15 taken off the total. I have never experienced such poor service and attitudes. Sadly, this was not the first time this has happened in the year that I have lived down the street and probably frequented this place 2-3 times a week at my peak infatuation with the Vig. But just like most relationships, what starts out all champagne and roses eventually turns into complacency and laziness which is why I am dumping the Vig. It's not me, it's you. You may look cute on the outside, but your personality sucks and I certainly won't introduce you to anymore of my friends. I will never date you again, and I vow the only time I will ever contact you in the future is if I'm already drunk and decide to meet up with you late night, but it won't mean anything.
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