i was ordering delivery online 7/13 at 18:00 on my app in my phone. i'm putting my order in, and when it's time for me to check out i put my promo code:giveme50. it didnt work. prices are still in full price, so i had to redo it again. this time i put the promo first then it opened a window. the pizzas that i wanted to order weren't there. i needed 2 pepperoni,1 veggie and 1 hawaiian, so i have to manually put it in ...customize the pizza and put the toppings one by one. i have to order 4 pizzas so one by one i have to add the promo then customize the pizza. i did the process on all 4 pizzas. then everything is all half price. at last im done. finishing up im ready to place my order..but then the application stopped working. Now I'm frustrated because i have to do it all over again. after doing the process all over again, i placed my order. i needed to call them because i needed the pizza at much later time (20:45) so, when i called, the guy was very nice "but" when he said that the place where i wanted them to deliver was not in their delivery area, (im still calm but mad becuse i always call this branch whenever me and my coworkers wants to have pizza) he said i have to call this place (papa john at pecos) because they are the ones who cover our location. i said ok. he gave me the number. he canceled my order on their branch and forwarded it to the other branch. so, i called the branch at pecos and told them everything - that my order has been transferred to them. he asked me the place where they will deliver and they said that it is not in their delivery area. when i heard that i flared up .
i'm being tossed between these 2 branches of papa john's. i told the guy from pecos to let me talk to the manager. i waited.... but the line was cut off. i called back the desert inn branch. the guy answered but he put me on hold. i hung up and called again and asked for the manager. the lady answered and i told her everything. she said that whenever they put the place where i want them to deliver, they said the computer is telling them its not in their delivery area. i told her that this is not the first time i ordered for delivery. its the same place...twice or 3x i ordered and they deliver it with no problem. now im having these issues. she told me they can still put my order but i would have to pick it up there. i told her i cant; i want it delivered. she keeps telling me they really cant deliver it and........she keeps on talking. i got tired of it and told her that this is the last time that im gonna talk to them... no more papa john's