I brought my car in as a notification went off requiring service. I sat for over an hour waiting on Enterprise rental car to show up. What I found is that Enterprise was not even a block away. I could've walked over there sooner than it took for them to show up. In addition, after waiting for 30 minutes I asked the service advisor what's taking so long and he said they should be there shortly. In my opinion, I should've immediately been shuttled over there vs. sitting there wasting a portion of my Saturday with my friend in town visiting on getting a rental car. I had to go to the service manager after an hour of waiting and at that point he said he'd shuttle me to Enterprise. It shouldn't take an hour to get in a rental car. I wasn't impressed at all, which is sad because I purchased my vehicle from this dealership. When comparing the service I receive at Acura to Freeway Chevy, I believe there is absolutely NO comparison. I would be in and out there with a beautiful and sometimes upgraded vehicle in less than half an hour. Time is a commodity and I believe Freeway Chevy failed in delivering timely service to me on this go-around.