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  • This is a review for the Nationwide on FLW Blvd in Scottsdale. Long story short I have been wearing contacts for 30 yrs. Went in May of 2013 for an eye exam where I spent almost 1K for both glasses and multifocal contact lenses. They did my eye exam and I actually had a great fit and was very happy with my AirOptix mulit focal. I did not go back to make sure the fitting was right as I am extremely busy and did not know it was mandatory to go back within 90 days. I thought I had 90 days to make sure if they weren't right I only had that long. Nobody stressed that they would not allow me to order more contacts if I did not go back. I have been wearing contacts for 30 yrs and know when I have a good fit. 5 months later I have an eye infection that I needed to make an appt for so obviously a charge for that. Well I informed them before my appt that I would like a sample as I just opened my last contacts and I cant wear them again because of this infection. I said I will need to order some at the same time. They refused to order more contacts and said I needed a whole new exam since I didn't come back for my follow up. I said my perscription should be good for 1 yr and it has only been 5 months. Basically they said too bad I have to have another full exam just to get a new perscription. They said I was lucky that they give more than a month. I have never heard of this. This is a way to get more money for another exam. I will never go to any Nationwide vision again after that. I am on a budget so to come up with another $125 or $150 just to get the exact same perscription that I just got from them 5 months ago is ridiculous. They just lost a customer for life. They might want to make it clear to their patients that if they don't come back in 90 days they will not get to order any more contacts for the year. Its just crazy!!!
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