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| - My guy and I stood at the door waiting to be even acknowledged to be seated for about 7 minutes. No it was not busy, and no there was not a line. the MANAGER/SUP made eye contact with me and looked away not bothering to even direct a hostess or waitress over to seat us.
Once seated (eventually) the waiter came back to give us menus and take our drink orders and then take orders when he returned with our drinks.
At this point another party (of 5) were seated and helped by another wait person right behind us.
The people behind us had thier orders taken 10 minutes after us and were almost finished eating when we finally got our food, at this point its about 40 minutes after being seated and a half an hour after our food was ordered, and no, we weren't apologized to or checked on at all.
At some point another waitress (many of which seemed to be standing around) motioned to us and spoke to our waiter in spanish and he scoffed, literally out loud, like he didn't care that we were waiting.
After we finished eating he offered to refill my drink (that had been empty for about half an hour at that point) I told him it was a little late for that. He only stopped by to clear dishes and drop the bill. He never checked on us to see how our meal was or if everything was ok.
We eat out often enough, we are good tippers, but no, We meant to leave you no tip, not because were cheap, because were aren't. It was meant as a slap in the face, because although I get that you were working on New Years Eve, we would have actually tipped you MORE for good service and having to work a holiday. We get that but we deserve to be treated properly.
We won't be returning to this location.
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