Ordered some food online from Dickies BBQ so that the food would be ready when I got there as I was crunched for time. When I got there I told them my order and he grabbed the receipt and then I noticed he started one of the appetizers I had ordered. The order stated it would be ready by 5:30, so I walked next door to the store, came back and he said I just put down the other appetizer so it will be ready shortly. Needless to say when the food was ready to go it was 20 minutes later. It would have been faster for me to order there and wait for my food. Because of this I sent an email to the office via their contact ue website page which I believe would be the headquarters. I never got a response, it appears to me that either they just read them and throw them out or don't read them at all, and I won't do business with people that don't respond to feedback. There are plenty of other barbecue places around here, so I will pass on this one.