Sleep Country Canada of Mississauga on Argentia Road delivered my new mattress and boxspring, but the salesperson "Kamal"neglected to tell us about a $10.00 old mattress removal fee (should it not be free if they are giving the old mattress to charity anyway?).
The two Neanderthal mattress mover dudes simply put the mattress and boxspring in the building hallway stating they had no room on the truck for it! Then left feeling entirely unbothered.
I called the SCC Sauga location and "Kamal" was not there and "Richard" the poor excuse of a sales agent who answered also didn't give a crap. Then I called "Diane"at the SCC the customer "helpline". She seemed helpful, but her help was to "try to arrange something" the following day.
So I took matters into my own hands and put the displaced bed items on Craigslist as free to the first people to come pick them up. They found a new home 5 hours later! Problem solved no help from Sleep Country Canada. Oh and that Diane chick never did call back either. Lesson learned Toronto and the GTA, now you know what to do if you get a mattress from this well complained about institution. Just do a Google search.