Been here about a half dozen times. Twice I've had to talk to the manager about being overcharged. Both times the cashiers were budding beurocrats who couldn't admit to a mistake. Both times the manager was good and admitted they needed to communicate better down the line and tried to make things right. I feel for them. They are always hiring so I think turnover really hurts. The bathroom was out of paper towels. The parking is cramped. I tend to come at peak times. On the up side the food here has always been good, the dining area clean and I always run into a friend or two.