I ordered a sandwich online picked it up and got it home and it was not what I ordered. I called and spoke with the manager who was initially very rude. She blamed me for the sandwich being wrong but said that I could get come in for a replacement later that week. When I ordered my replacement I ordered it online and paid intending to get a refund so that I didn't have to wait in line. Which is the whole point of online ordering. When the manager did the refund, She started to read my credit card number out loud in a store full of people while she was putting it in the computer. I had to ask her to stop. She didn't apologize and again blamed me for the mix up. Considering I was dealing with the store manager and received such poor service twice I will not be returning! They need to reconsider the management.