Wow, newly rebuilt store, same crappy food and service... My wife ordered a to go order and we were charged almost $10 more than what the menu said everything was priced... When we finally got home with the food, we were missing several items and the food was not cooked how we ordered... I guess that part is our fault since we didn't check it before we left... My wife ordered the biscuits and gravy, the biscuits were still frozen when we got home and there was maybe 2 or 3 tablespoons of gravy, barely enough to moisten the biscuits... I had a double cheeseburger with bacon, and ordered the toppings on the side... Nothing was on the side, it was all on the burger which made the bread soggy by the time we got home, and the bacon was a little more than crispy... It was black and almost not edible... Please take the extra few minutes to drive to another WH location as they are spread all over Charlotte...