If you want to close at 9:30 don't stay open until 10.
Have heard good reviews of backyard for a while and was close to the new location on Higley this evening. Had to wait several minutes to order as staff was sweeping both front and back of counter. No one ahead of us but no cashier. Finally someone at the pick up station finished the conversation with another employee and wandered our way. No "hello", just what do you want. Seemed put out to have to be there.
Positive side: food was good and the salsa bar was nice.
I will probably try Backyard Taco again but I'll wait awhile so employees can get training in customer service. Lots of young empl6but no evidence of management on site.