Meh. Although a lot better than mountaineer and it does quench my gambling thirst, the dealers, pit bosses are mostly awful. As a frequent visitor to Vegas (I know, who can compare), I would say that the service Rivers provides is awful.
The comps are bad (don't even bother getting a player card) the dealers are awful (i had dealers take my money when they shouldn't have on MULTIPLE occasions) and the pit bosses are SO rude. Granted my favorite (Tony) is awesome.
I once cashed in for 2 thousand at the BJ table with my bf and there was a chair missing. I asked the pit boss where I could find the nearest chair (i didn't ask him to get me one, mind you) and he just told me I could stand.. WTH?
I wouldn't visit this place again, i rather go to vegas.. you know.. where the REAL casinos and experienced dealers are.