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  • this shop was extraordinarily unprofessional, rude and did NOT fulfill an order which was accepted I ordered online and received a confirmation email that TWO flower arrangements would be delivered to the same address --- as well, the MONEY was taken from my bank account. WITH NO WARNING TO ME, the shop apparently decided that they did not want to handle the order --- but NEVER ADVISED US!!!! When I called to find out what had happened to the delivery, I was treated VERY POORLY. Apparently good manners and professionalism are not a part of this business's acumen. There was no apology, no explanation, no desire to assist in making the situation right. My problem was that I was ordering with a California zip code (because that is where I live) and that was apparently too much for this shop to handle. My friend, who was desperately ill, lives in the Pittsburgh area --- if I could have delivered the flowers myself I would have... but to simply cancel the order WITH NO NOTIFICATION WAS HORRID. And, then to act as if I had done something wrong (when they had already deducted my money from my bank account) is such unprofessionalism.
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