A few months ago my husband and I went through the drive thru and ordered coffees and pastries. I had a bear claw and started to eat it when I got home. After a few bites I realized it wasn't a traditional bear claw because it's filling had peanuts. I'm allergic to peanuts. I went to the ER for treatment.
Bear claws are always my go-to because I know that they are filled with an almond paste or an apple pie type filling. Donutsville's menu does not say that the bear claw has peanuts and they do not have an allergy warning on their drive thru menu.
I spoke to the owner on the phone and asked her to file a claim with their insurance to help me pay for my hospital bill. She told me that she spoke to the insurance company and that I would hear from them soon. Never heard from them, months later. I'm very disappointed that they did not take responsibility for their lack of allergy warnings and then lied to me about calling insurance.
I will never return. My $12 breakfast turned into an $800 hospital bill.