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  • We bought living room furniture over Black Friday weekend at Ashley Furniture. First, although the store wasn't crowded, service was very slow. It took the salesperson over an hour to enter our order. I could live with that. What was really frustrating was the delivery process. Due to delays, they delivered the pieces one piece at a time. We ordered a sectional, which included a sofa, loveseat, and wedge to join the two. First, they delivered the wedge. Since I couldn't use a wedge by itself, I had them place it in the garage. Then I got a call saying the loveseat was delayed, so a month later, they delivered the sofa. Well, they wouldn't touch the wedge in the garage, because there was no paperwork for it. I called them, and in the meantime, the delivery guys hurried away. They agreed to put the wedge in when they deliver the loveseat. That's not for another two weeks. so, in the meantime, I've got some furniture in the living room, some in the garage, and some not delivered. It's been a very frustrating process!
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