Food was great but experienced ruined by horrible service. Some of the worst I've had. Host didn't greet us for 5-10 minutes. Waiter was very unhelpful unorganized and rude. Hair in the gyoza. Had to ask to get the table cleared between courses. Poor knowledge of dishes and menu. We're not given water refills. When water was refilled it went into a cup of beer. Brought the bill in the middle of the meal without asking how everything was or if we would like dessert. When asked what the black sesame ice cream was like, the waiter replied "it's like black sesame." It took 3 hours to complete our meal. Luckily we enjoyed the food and the company.