| rev:text
| - Unfortunately, I had a very lack-luster first experience here this past week.
I work about a block away and was on the hunt for a healthy alternative to the norm that is found around the Arizona Center so I ventured here with a coworker.
I decided to go with the Caesar Salad and instead of having the grilled chicken that comes with it, asked for salmon instead.
The first thing that seemed peculiar was that my total came to ~$12 (unfortunately, I did not keep the receipt). The Caesar with Grilled Chicken ($6.75) plus salmon ($3.00) should come to around $10 as I did not order a drink. I wait the 10 minutes or so for my number to called..I walk up to grab the salad, take a look down, and quickly realize this is definitely not the salad I ordered. I place it back up on the counter and tell the owner, "this isn't my salad" to which he snarkliy replies "well that's why I called the number". At this point, I'm thinking I made the mistake and heard the wrong number. I go back and sit patiently..awaiting what must be the most amazing caesar salad in the world, as it's been about 15 minutes at this point.
There's some commotion behind the counter and one of the workers comes out and notifies me that that was indeed the salad I ordered. Well no.. no it's not. My coworker verifies that I indeed said "caesar salad with salmon". I state that I must've been charged the $12 because they had the order wrong to which the worker says that the salmon I added on is $5, and not the $3 that's on the menu.
No where on the menu does it say that salmon is $5 to add on. Nowhere.
The worker tries to bargain with me.. stating that the wrong salad that was made is actually "a better salad" than the caesar I ordered. For what, price? value? quality? She states that because I ordered the caesar salad with salmon, that I implied I wanted the "grilled salmon salad" and that I should've made it more clear that I wanted the caesar salad and the salmon added on. What's the difference? At this point, the worker is making absolutely zero sense.
They bring out the corrected salad, I eat most of it, and we leave (btw the salad tasted decent but that's a moot point).
At no point was there a refund offered or an apology. Instead, I felt that I was treated rather rudely for bringing up logical questions about my meal that was screwed up and that I was overcharged for.
Do I care about the $2? Not really. But it's the principle of it. This place had so much potential, but I'm not sure I will return after such a bad first impression in terms of service.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)