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  • My fiance and I dined here last night and we were very disappointed. When we first walked in the door we were not greeted even though the hostess was standing at the entrance. She seemed very distracted and it took her about five minutes to even notice that we were there. Once we were seated it took probably another ten minutes before anyone ever took our drink order or introduced themselves. Eventually a woman came over, I still do not know her name because she did not introduce herself and she said she was a manager and would be taking our order because our server was running behind. I ordered the penne with marinara and alfredo sauce with chicken which was a recommendation from the manager that took our order. My fiance had the lasagna. It took about fifteen minutes for our food to come out which wasn't bad but it was horrible once we started eating. The chicken in my penne dish was rubbery and tasted freezer burned and days old. Definitely not cooked fresh. The lasagna that my fiance had seemed like something that had been frozen for months and then quickly heated up in the microwave. I wanted to send my dish back but once again there was no server to be found. My fiance had to eventually ask the bartender to find a manager. Ten minutes later we finally had someone over to our table. I told her that the chicken was really bad and that I would like something else. I ended up just getting the garlic and brown butter sauce on spaghetti. It was not to bad but pretty bland and nothing to write home about. Overall the service was really lacking and the food was terrible. The only thing that I enjoyed was the Italian cream soda and the bread which isn't saying much. I would not recommend this restaurant to anyone. If you are around Chandler Mall waiting to see a movie, go to BJ's or California Pizza Kitchen. Much better service and food.
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