I've been in twice. Felipe does a good job with my haircut so I'll keep going back. I subtract one star for the inattentive front-desk staff. The first time I was in the receptionist was too busy filing her nails to pay any attention to me or even offer me a drink. They treat the front-desk like a break room. The receptionists are too busy catching up on last nights events or bitching about the customers...How about offering me a glass of water while I am waiting. It's Scottsdale in June...hot and dry and I'm parched. Next is the weird circular work stations. I am not a talker and I can't stand all the chatter.
If Felipe ever leaves I will follow him. He's great, the salon so-so.