I would like to say thank you to Dan the manager at Five Guys Burgers and Fries in South Euclid. In response to my recent complaint Dan called me at home and reassured me about their food processes. He was very nice and very apologetic about what happened to us. He also personally came to my home to deliver a gift card to us so that we would come back as customers. He went above and beyond! I thought that was extremely great customer service and I appreciated it. I'm still on the fence as to if I'm going to go back to eat there and thats just the honest truth , I may give the gift card away, not sure yet.
Cudos to Dan the manager from Five Guys for his customer relations/resolution he is the Best!!