I recently bought tickets for spirit airlines and let me just say NEVER AGAIN! All I was trying to do was change the name odd the person accompanying me but the so called "customer service" rep was rude and wouldn't listen that I have a court order and sent me to a "supervisors line" that went nowhere!! This airline needs to go out of business. I've learned my lesson!! It's cheap for a reason. Worst experience in a long time!!!!