Walked in last Friday and stood at the front for about 5-6 minutes and nobody was around to help. I said loudly "hello" a few times even walked around to their "PT" desk and there was still nobody. The office door was open but lights shut up. Some people working out were just staring at me. Went over to Edge Fitness across the street and was greeted as soon as I walked in with a friendly smile and I signed up. Edge is a little bigger and I'm happy with my choice.