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  • Upon discovering Napolis pizza and their 7.99 one-topping pick-up/dine-in special I stopped going to little Ceasars for those pizza nights and faithfully switched over to them. Their pizzas are one of the best I have tasted in Las Vegas, so much so I put up with their terrible customer service. I raved to everyone I knew about Napolis, that is until one unfortunate day. I ordered a pizza and chicken wings. I picked them up and they were both cold, and I excused them, again (like their horrible customer service) thinking maybe I had taken to long to get there to pick up the food. But my guests at home weren't convinced, they said the pizza tasted more than a few minutes old, they said it tasted like hours old. I ignored them, and then, I bit into the pizza crust only to find a strand of hair cooked right into it... Another one of my guests found a foreign object on the pizza, like a fiber from a cleaning sponge... I was so mortified.... I called Napolis and they offered me a refund, only for the pizza, that's ok, but I never received the refund. Not only that but I got sick to my stomach, for a whole day, I was really sick.... I am pretty sad, but I am never stepping a foot in Napolis again.
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