First of all,
I come to Jason's often, I bring my family and recommend friends.
However, today around 5pm, it was dead. My mom and I were the only ones in the restaurant. Yet, when I ordered my sandwich and we paid, the employee with blond hair was starting it, then a guy came in (maybe boyfriend or brother?) and started talking while I was watching her not make my sandwich that I paid for.
It's not hard to have excellent customer service, especially when it's dead.
I'm an assistant manager in retail and I've had food service experience. I recommend Wildflower Bakery or Paradise for the price & the great customer service you always receive there.
Although, an older man was kind enough to clean off a table for us because- although it was slow, the tables were disgusting with crumbs. Maybe clean up your tables and give better customer service.