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| - The other reviews are accurate. We just got an estimate last night. The guy was friendly, but he used the same high pressure sales tactics other reviewers mentioned. He stayed from 6:30 p.m. until around 8 p.m.
The estimate amounted to more than $1,000 per window for vinyl windows (cheapest kind of windows). He also claimed that no one sells windows made out of wood anymore, which is a strange thing to claim.
I found what I believe to be identical (same type of screens, looked the same, and even used the same demonstration to show how efficient they are) windows online for under $400 per window, including a huge picture window. I would have to install them, but I find it difficult to believe installation alone should cost $12,000 after "promotions" have been applied ($16,000 otherwise). Actually, the windows I priced out online are more efficient, I think (their demonstration showed higher initial values on the meter and lower values after placing the window between the light source and meter).
He refused to give me an r-rating for their efficiency and came up with another type of efficiency rating I have never heard of, which he also did not share.
He claimed that a crew of 8 people would show up and finish the job in a single day. That means that each worker could get $1,000 for a day of labor and leave the company with $4,000. If they have $1,000 of additional costs per job, that leaves the company with $3,000 profit, assuming they do not also get additional discounts on the windows for being a supplier. That is a 25% profit margin. By comparison, people complain that Apple's profit margin is between 20% and 25%. Keep in mind that this math only applies if they are paying each worker $1,000 per day, which would be absurd.
The straw that broke the camel's back for me was when he said he would only give us a "First Visit" discount promotion of several hundred dollars if we agreed to spend $16,000 on the spot. He claimed that he would be violating consumer protection laws if they extended the discount time period, which is ridiculous.
At the end of the estimate, after both my parter and I had left the table, he just sort of sat there at our table for several minutes, talking on the phone with his boss, then just stared at us talking for awhile after we told him we needed to think about it.
If you decide, for whatever reason, to get an estimate from this company, consider demanding that they allow you to record the presentation on your phone. It may be useful evidence for a consumer protection action later. I would love to hear, word-for-word, some of the claims he made because I suspect that they were either false or worded deceptively.
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