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| - I have used these guys a few times for tune-ups, inspections, etc. The first few times I used them, I thought they were pretty good. The last time...not so much. I hired them in March to conduct an inspection on a rental property. After the inspection, they charged my card but did not provide the inspection report. I forgot about it for several months and, recently (June '16), remembered "hey, I paid them to do a job and Im not even sure that it was taken care of." I called the office. The nice, friendly receptionist said that she was not sure and would have the technician contact me. A day or two (or three) later, I received an illegible inspection report via email. I could not understand a thing on it. There were no details in the email, it was just the attached pdf. I replied asking for an explanation as to what the inspection report meant. I received an email back from Steve (the owner I presume) and he essentially said, "your A/C unit is causing your tenants monthly power bill to increase. The cost of replacing it would be less than the cost of repairing it. You need a new A/C." I replied and asked how much more the bill is than it should be and how is it even possible to measure that. I also asked why, if I need a new A/C was I not informed of this back in March after the inspection. No response. I sent another email asking about the status of my questions. No response. I know it is their busy season, it is mine as well, so I get that. I just thought my business meant more to them than what they are showing me. I guess not. I will be taking my business elsewhere.
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