So I used to love this place when Brian worked there. I heard he went to another shop somewhere in Tempe, but no one at Taylors would say exactly where. I've recently moved to Tempe and my mom asked them where Brian went because it would be closer to me now. They still wouldn't tell her. I took my car in for an oil change. When Brian worked there, he would check out the whole car and let me know other issues I should know about. He also knew to use synthetic oil without my having to say anything. Not anymore. They used non-synthetic oil. The kid behind the counter basically said it's my fault for
not clarifying. So much for the customer is always right. I'm pretty sure they didn't check out the rest of the car either. I wish I knew where Brian went. Most honest hard working guy ever. I don't think I'll be going out of my way to come back to Taylors. Why they let Brian go is a mystery.