The food is good, but the service blows. I have never ever ever bought a $9 meal and have had such terrible service. The manager looks like she hates being there and couldn't care less how happy you are when you leave. (Also, a tip jar for the manager is SO tacky) and the owner was there when I ate there and he just looked like he had no idea what he was even doing there. From the moment you walk in you can tell the employees hate being there. Probably cause they do, and everything about the place is just so poorly run. On a final note, please tell people to keep the receipt if it is such a big freaking deal. Probably never going there again. And I WILL tell people to not go there.