Update on Michael's Services:
Michael came again and was very polite. He did a more attentive job and I could tell he was actually trying to listen and do a good job. He did end up replacing several parts on the dishwasher and washing machine. The dishwasher is currently working great. Yay! The washer is working better but still has the initial problem with the same error code on the display. When I called in to ask them to fix that they said the error code didn't exist. I went over it with them several times and apparently they just don't know the machine I have and instead of asking more questions or believing me again, made me feel like I didn't know what I was talking about. I think these guys mean Well, but I'd go with a different company!