I was staying with my dad for a few weeks in Las Vegas and he had a major pigeon problem. I called them and they took two days to just call me back and then they told me that they would be there the next day. They no showed us. Then showed up the next day to do the work and I thought I would give them another chance. They left a horrible mess, what had been apparently cleaned off my roof was now in my driveway. Disgusting! So I called them to let them know and they never called back. A week later, the pigeons were back.