Food is always great but we are getting tired of the slow customer service. The last few times, regardless of the time of day, it's been 10 minutes before someone stops at the table. When you sit down, someone should come introduce themselves and let you know it will be a few minutes. The hostess can bring you some water at least. Seems like no one knows who's got what table. Makes it hard to come here with kids or when you are hungry. Ordered some ice tea - no one brought sugar to the table. Ordered glass of wine, still hasn't come to the table and it's been 10 minutes. Mind you its 2pm and there are at least 5 servers here.
Addendum: The manager came by and we were able to speak to her and discuss some of our experiences. She brought us a dessert and a gift card which was very gracious. Again, the food is always excellent. The customer service just needs to match it. Kudos to Fox restaurants for caring about their customers.