Two different Drs gave me forms to get blood work at Quest. So, I made an appointment and arrived a few minutes early. They had me sign in and didn't look at my ins card or paperwork. After 37 minutes of watching other people get called to the desk who came in after me, I went and looked at the sign-in sheet. My name wasn't on it. When I inquired, the lady asked for my name and found that it had been crossed off on an earlier sheet? Really? I was three feet away the entire time. So I did not miss them calling my name. They just skipped me.
Ok, then they asked for my insurance card. I gave it to them and they informed me with no concern or apology for their prior error, that they do not take my insurance! So, why don't they ask about your ins at the time of booking the appt?
I found them incompetent, unorganized and rudely nonchalant.