I want to preface this with the "I've only been there once" statement.
Unfortunately, it didn't live up to what I had hoped and dreamed it would be. After a month long strict paleo diet, I dove into the grilled cheese with bacon & tomato. It was simple. Not inedible but nothing to rave about. (I heart raving about food.)
My co-workers were equally "ok'd". I'll give it another try but I won't go out of my way.
(As a note, I had a side salad for my side and it too, was nothing spectacular.) I think I just expect too much in Madison.