Being vegetarian Subway is always a great choice. Last week I came in and ordered a veggie sub and a cup on minestrone soup. However, when I got back to the office and had a spoonful of soup I quickly realzied it wasn't minestrone it was vegetable beef soup!! I can't eat beef and had that awkward moment where I needed to decide if I was going to swallow the soup or spit it out in front of my boss. Needless to say, I was not happy.
I took the soup back after work expecting an apology and my money back at the least. They explained to me they don't have a sign for vegetable beef soup and it's close enough. The apology I got was forced and meaningless.
They would not refund my money, they wouldn't give me a gift card for a future visit, they did nothing besides offer me a sandwich. No, I don't want a sandwich I would not be able to eat it before it went bad, I wanted my money back.
Needless to say after the way I was treated by the management staff I will avoid this location at all cost.